Thank you for shopping small!
Please read through our policies thoroughly before purchasing. By ordering with us, you are agreeing to these terms and conditions. We understand that every situation is different and if your issue is not stated here, please feel free to email us with any questions or concerns by filling out our contact form here.
Please note: Changes to our website including product prices, descriptions, images, and policies are subject to change without notice.
All prices on our website are listed in U.S. dollars (USD).
Returns & Exchanges
• We do not offer refunds and are currently not accepting any returns.
• We are not responsible for any misuse or broken jewelry after your order is delivered to you.
• Please note the following items are FINAL SALE:
— Custom orders / personalized jewelry
— Sample sale items
• All sale + sample sale items are FINAL SALE.
• All jewelry purchased from us comes with a 45-day warranty — if any repairs are needed after this time period, we charge a flat rate fee of $15 per piece (includes shipping)
• Please fill out our contact form here to begin your repair process
• For repairs on jewelry that has not been purchased from us — we will happily help you with this! Please fill out the contact form so we can better assist you with a price quote based on your needs.
Order Modifications + Cancellations
• To prevent any confusion with orders, we do not allow orders to be modified or cancelled once purchased
— However, we have the right to cancel your order if:
> There are any inaccuracies on our website, suspected fraudulent information, etc.
• If you enter an incorrect shipping address, we will not resend your order to the correct address at our own expense
— If you do input an incorrect shipping address, please send us an email ASAP to avoid this situation before we ship your order out!
THANK YOU for all the love + continuous support! Shana xx