Position Title: Store Manager

Hours: Full-time 40 hours a week

Pay: $42,000 - $50,000 based on experience + tips

Position Summary:

We are looking for a passionate, motivated individual to join our team as our Store Manager for our Ala Moana Center location! As the Store Manager, you will play a crucial role in providing outstanding customer service, assisting customers in selecting products, and maintaining the overall presentation and management of our boutique.

Key Duties and Responsibilities:

• Work and manage both the shop retail sector and jewelry bar sector.
• Report directly to the owner and operations manager along with monthly meetings to discuss upcoming sales, events, and any concerns/questions.
• Assist the owner and operations manager in planning and implementing strategies.
• Manage, organize, price, label, conduct quality checks, and double check inventory consistently on all products on the floor and in back stock.
• Keep up with back stock inventory (clothing, jewelry, wholesale) and supplies and perform quality assurance of merchandise on a regular basis.
• Input and process new products into POS. 
• Keep track of and update product discrepancies, product pick-ups, theft reports, and other documents to further store efficiency.
• Manage all team members and delegate assisting tasks to team members.
• Coach and support new and existing team members. Assist in the overseeing and delegating of tasks to our team members. Keep team members informed of the latest promotions, updates, news, and policies.
• Provide suggestions and solutions to create an efficient and motivating working environment.
• Assist on any requests related to sales, exchanges, and returns.
• Act as our store’s representative and set an example for our staff.
• Meeting sales goals by training, motivating, mentoring and providing feedback to store staff.
• In-depth knowledge of the store’s merchandise, its exact locations and prices.
• Ensure the register has a sufficient amount of change and consistently update the cash box tracking spreadsheet.
• Create timeless, modern jewelry pieces for all store locations.
• Execute various jewelry techniques: simple jewelry making, permanent jewelry (welding), etc
• Assist with making online and wholesale jewelry orders.
• Contact customers for any jewelry pick-ups, returns, exchanges, and questions/concerns.
• Give fashion and jewelry advice to best fit customers’ needs.
• Be able to perform all store opening and closing duties independently.
• Must be able to cover for shifts.
• Execute creative showroom displays for merchandise.
• Maintain and improve brand and store image, and keep the shop visually appealing, ensuring the store remains clean and presentable at all times.
• Fulfill regular Associate duties in addition to Store Manager responsibilities.
• Assist with boutique and brand events as needed.

Requirements:

• 1+ years managerial experience in women's retail
• 1+ years experience in women's retail or customer service
• Must be available to work a flexible work schedule, including nights, weekends and holidays as needed.
• Advanced computer skills and proficient in Google Suites
• Know and love our brand & product, connect with our customers using great communication and relationship building skills.
• Amazing customer service and observation skills, including patience and active listening, to ensure customers feel heard and helped.
• Excellent time management skills to set realistic deadlines and follow specific steps to reach time-sensitive objectives.
• Strong leadership and people skills to take initiative as a manager.
• Strong communication and interpersonal skills to effectively lead staff, help customers and work with upper management.

Benefits:

• Health insurance (med/drug/dental/vision)
• 401(k) and 401(k) matching after 6 months
• PTO after 3 months
• Employee discount
• Monthly bonuses based on performance
• Room for growth within our expanding team
• Friendly and inclusive work environment

APPLY HERE

Position Title: Retail & Jewelry Associate

Hours: Part-time, at least 3x a week

Pay: $15/hr + tips

Position Summary:

We are looking for hardworking, motivated individuals to join our team as a Part-Time Retail & Jewelry Associate! As a Retail & Jewelry Associate, you will play a crucial role in providing outstanding customer service, assisting customers in selecting products, and maintaining the overall presentation and organization of our boutique.

Key Duties and Responsibilities:

Shifts split between working the shop (Retail Associate) and our jewelry bar (Jewelry Associate). Jewelry bar training will commence once you have demonstrated proficiency in the Retail Associate role of this position.

Customer Service: Greet, converse, and assist customers in a friendly and helpful manner, providing product knowledge and guidance to meet their needs. We are a very customer-oriented company!

Customer Engagement: Follow up with customers and return customers post-purchase to ensure their satisfaction and encourage repeat business.

Sales: Actively engage with customers to understand their preferences and make personalized product recommendations. Effectively communicate the features of our jewelry pieces. Inform customers of our handmade jewelry and jewelry bar as well as other in-store products.

Product Knowledge: Develop a deep understanding of our jewelry collection, materials, and craftsmanship to provide accurate and compelling information to customers. Knowledge of our jewelry along with the small businesses we carry is essential to succeed in this position.

Point of Sale (POS): Process sales transactions accurately and efficiently using our POS system. Handle cash, credit cards, and other payment methods. Be able to perform all store opening and closing duties independently.

Inventory Management: Assist in maintaining accurate inventory records, restocking displays, and notifying management of low-stock items. Inventory is checked consistently.

Store Presentation: Ensure the all aspects of the shop is clean, organized, and visually appealing at all times. Collaborate with the team to create attractive merchandise displays.

Assist with other tasks as needed.

Qualifications:

• Be able to commit and work at least 3x a week.
• Be able to stand for long periods of time (up to 8 hours).
• A passion for jewelry, fashion, and supporting small businesses!
• Know and love our brand & product, connect with our customers and team using great communication and relationship building skills.
• Strong leadership and people skills and take the initiative whenever necessary.
• Excellent time management skills to set realistic deadlines and follow specific steps to reach time-sensitive objectives.
• Strong written and verbal communication skills.
• Excellent interpersonal and communication skills in order to help customers and work with management.
• Amazing customer service skills, including patience and active listening, to ensure customers feel heard and helped.
• Strong attention to detail and organizational skills.
• Ability to work in a team and adapt to a fast-paced retail environment.
• Basic computer skills for operating the POS system and other systems.
• Retail or customer service experience is a plus.

Benefits:

• Employee discount
• Monthly bonuses based on performance
• Potential for growth within the company with the right candidate!
• Gain experience in a boutique setting
• A supportive and collaborative work environment

This is an exciting opportunity for motivated individuals to join our dynamic team! We offer jewelry training, opportunities for growth, and a supportive work environment. If you are passionate about retail, jewelry, and fashion and eager to contribute to our brand's success, we would love to hear from you! :)

APPLY HERE

Position Title: Marketing Manager

Hours: Full-time 40 hours a week

Pay: $48,000 - $52,000, based on experience

Position Summary:

Laine Honolulu is seeking a passionate and creative individual to join our team as a full-time Marketing Manager! This person will play a pivotal part in leading all marketing efforts, driving brand awareness, customer engagement, and revenue growth through strategic marketing initiatives. The ideal candidate will collaborate closely with our team to develop and execute comprehensive marketing campaigns that resonate with our target audience and align with our brand identity.

Key Duties and Responsibilities:

Content Creation: Assist in the development of visual content for various marketing channels, including social media, website, and email campaigns. This includes creating graphics, product photography, and short videos showcasing our jewelry pieces and other products.

Social Media Management: Help manage and maintain our social media profiles, including content scheduling, tracking performance metrics, and more. Stay updated on current social media trends and make recommendations for improvement. Monitor and analyze marketing metrics, such as website traffic, social media engagement, and lead conversion rates.

Email Marketing: Support email marketing efforts by designing visually appealing email templates, writing compelling copy, and assisting in segmenting and analyzing email lists.

Graphic Design: Create eye-catching graphics for promotional materials, digital ads, and print collateral. Ensure that all visuals align with our brand's aesthetics and messaging.

Photography: Lead with jewelry, clothing, and product photography, ensuring high-quality images that highlight the details and beauty of our products.

Brand Consistency: Uphold brand guidelines and maintain a consistent visual identity across all marketing materials.

Market Research: Stay informed about industry trends, competitor activities, and emerging marketing strategies to help inform our marketing initiatives.

Qualifications:

• Bachelor's degree in Marketing, Business, or related field.
• Strong knowledge and experience with design and team software (e.g., Canva, Lightroom, Google Suites).
• Passion for jewelry, fashion, clothing, and an appreciation for design aesthetics.
• Know and love our brand & connect with our customers and team using great communication and relationship building skills.
• Strong leadership and people skills to take initiative.
• Proficient photography skills and knowledge of photo/video editing software.
• Strong written and verbal communication skills.
• Familiarity with social media platforms (Instagram, TikTok, Pinterest, Facebook, etc.).
• Ability to work independently and collaborate effectively within a team.
• Creative, attention to detail, and the ability to meet deadlines.
• Previous marketing experience required.
• Must have reliable transportation.

Benefits:

• Health insurance (med/drug/dental/vision)
• 401(k) and 401(k) matching after 6 months
• PTO after 3 months
• Employee discount
• Opportunity to work in a creative, supportive, and open environment/office.
• Potential for growth within the company!

This is an exciting opportunity for a motivated individual to join our dynamic team! We offer creative freedom, opportunities for growth, and a supportive work environment. If you are passionate about marketing and eager to contribute to our brand's success, we would love to hear from you! :)

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Position Title: Studio Intern

Hours: Part-time, 10-15 hours a week

Pay: $14/hr

Location: Honolulu, HI

Duration: 3 months

Position Summary:

We are looking for a passionate, motivated individual to join our team for a few months as a Studio Intern! As one of our interns, you will have the unique opportunity to immerse yourself in the creative process, working closely with our talented team to bring artistic visions to life. You'll not only contribute to the day-to-day operations of our office/studio but also gain hands-on experience in a dynamic and collaborative environment, refining your skills and discovering the intricacies of jewelry design, inventory/purchasing, marketing, customer care, and fulfillment. This is an opportunity to be an integral part of a vibrant and innovative team here at Laine!

Internship Key Duties and Responsibilities:

Customer Support: Respond promptly to customer inquiries and provide product information, assistance, and support. Ensure customer satisfaction by addressing concerns, resolving issues, and maintaining a positive brand image. We are a very customer-oriented company!

Office Management: Assist in day-to-day office tasks, including organizing, labeling products, and fulfillment. Coordinate and manage inventory of jewelry materials and office supplies.

Jewelry Making: Create modern, timeless jewelry pieces.

Photography and Content Creation: Assist in capturing high-quality images of our jewelry pieces for use in promotional materials. Contribute to content creation, including blog posts and newsletters, to enhance brand storytelling.

Event Support: Assist in the planning and execution of events, such as pop-up shops, workshops, or markets. Engage with customers and represent the brand during events to build relationships.

Market Research: Stay informed about industry trends, competitor activities, and emerging marketing strategies to help inform our marketing initiatives.

Assist with other tasks as needed.

Qualifications:

• Be able to commit to 10-15 hours a week.
• A passion for jewelry, fashion, and supporting small businesses!
• Know and love our brand & product, connect with our customers and team using great communication and relationship building skills.
• Strong leadership and people skills and take the initiative whenever necessary.
• Excellent time management skills to set realistic deadlines and follow specific steps to reach time-sensitive objectives.
• Strong written and verbal communication skills.
• Excellent interpersonal and communication skills in order to help customers and work with management.
• Strong attention to detail and organizational skills.

Benefits:

• Hands-on experience in the creative, business, and organizational aspects of a handmade jewelry brand.
• Mentorship and guidance from professionals in the industry.
• Networking opportunities within the creative and entrepreneurial community.
• A supportive and collaborative work environment.
• Possibility of a permanent position based on performance.

This is an exciting opportunity for a motivated individual to join our dynamic team! We offer jewelry training, opportunities for growth, and a supportive work environment. If you are passionate about jewelry/fashion and eager to contribute to our brand's success, we would love to hear from you! :)

APPLY HERE